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Cisco Bug: CSCuq07949 - AX Client times out too quickly waiting for mmconfig results

Last Modified

Jan 04, 2017

Products (1)

  • Cisco Video Surveillance Manager

Known Affected Releases

6.3(0.409)

Description (partial)

Symptom:
When saving a CVA clip to the client workstation, in some cases, the saving process quiets unexpectedly. No clip is generated.  This may occur right away, or at any point during the saving process. This tends to happen more frequently with larger clips.  Repeated attempts may finally succeed.

Conditions:
This seems to occur when there's a congested network or if the client workstation is reasonably under-powered. It appears to be due to a timeout waiting for certain API calls.
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