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Cisco Bug: CSCuq06176 - Recording Stream audion quality issue with 6945

Last Modified

Nov 27, 2020

Products (11)

  • Cisco SIP IP Phone Software
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 9971
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 6945
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Known Affected Releases


Description (partial)

Recording(automatic/selective) enabled on 6945 phone. In the middle of the call, if you increase/decreasing the  volume of the phone, Its directly impacting the audio stream which sent out to Recording server. If your phone audio is high, audio stream volume is high. If the phone volume is less, the audio stream volume also less.

PHone: cisco 6945
Firmware: SCCP 9-4-1-3
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