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Cisco Bug: CSCuq06052 - Expected Park State 5-not received when all parked members disconnect

Last Modified

Jul 03, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(1.98300.9)

Description (partial)

Symptom:
In a 3 party conference scenario , one of the parties parks the call and other two party disconnects one by one. Behavior observed is as follows :
1.	If Call park monitoring is configured, the line park status sent from CUCM towards CTI ( and application ) will not be Abandoned.  CUCM will first send Reminder state to CTI / application when Park Monitoring Reversion Timer expires and once Park Monitoring Forward No Retrieve timer expires, Call Park will inform Forwarded state to CTI / application and Call will be routed to no retrieve destination or redirected back to parking party. The indicator remains active on the phone and the call will get cleared once the Answer key is pressed.
2.	If Call park monitoring is not configured, Phone will receive call from Conference and it will become missed call in the Phone once Call Park Reversion Timer expires.

Conditions:
In a 3 party conference scenario , one of the parties parks the call and other two party disconnects one by one.
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