Preview Tool

Cisco Bug: CSCuq04941 - Courtesy Callback Example too strict about maximum ECC length

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Packaged Contact Center Enterprise

Known Affected Releases

10.0(1) 10.5(1) 11.0(1)

Description (partial)

The Courtesy Callback documentation in the PCCE Features Guide is too strict about specifying a maximum ECC length of 60 for the user.microapp.ToExtVXML and user.microapp.FromExtVXML variables.

Customer requires a maximum length greater than the 60 specified in the document.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.