Cisco Bug: CSCuq04414 - UCCX refresh upgrade from 8.5 to 10.5 fails
Apr 13, 2020
- Cisco Finesse
Known Affected Releases
Symptom: Upgrade fails with the following error: ISAM error: duplicate value for a record with unique key. Error inserting data into the db_phx_config database. Conditions: Upgrade UCCX from a version without Finesse (e.g. 8.5) to a supported version of UCCX with Finesse (e.g. 10.5).
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Bug Details Include
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