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Cisco Bug: CSCuq03841 - Unable to import Intercompany media service and need many changes

Last Modified

Nov 14, 2015

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

Unable to import Intercompany media service and need many changes

Go to ccmadmin - Trunk - create a SIP trunk with Cisco intercompany media engine (Trunk service type)- save it
Go to Advanced feature - Intercompany media service
1. Server connections - create a profile
2. Services - add new - Enter name , domain (, select sip trunk & Primary IME server - save it

Go to Bulk Administration - Import/Export - Export - Select Intercompany media service - check dependency - submit - download it
Import it in other call manager - getting error "Cannot insert a null into column (viprserviceccmexternalipmap.port)."

Apart from this issue need changes in below area:

Go to Advanced feature - create Enrolled group, Enrolled pattern, Exclusion group , Exclusion Number ,Trust group and Trust Element
Then go to services - add new - create a profile with enrolled group, exclusion group and enrolled group - save it
Go to Bulk administration - Import/Export - Export - select Intercompany media service - it has to select "Enrolled pattern,Exclusion Number, Trust Element"

Have attached snapshots. Kindly look out them.

Ver: 10.5(1.98000.169)
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