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Cisco Bug: CSCuq03543 - phone number attribute doesn't get updated when prefix is added/removed.

Last Modified

Sep 04, 2015

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.7(0) 9.7(2) 9.7(3)

Description (partial)

Symptom:
When we prefix the phone number on AD the number doesn't get updated on Jabber after 24 hours or even when view profile is selected.

Eg:-

on AD userA has phone number 1000
on jabber the number for user A is displayed as 1000

On AD add prefix to user A's number . So now User A number is +751000
On jabber number still is displayed as 1000.
Click on view profile the number doesn't change.

Conditions:
All versions of Jabber.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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