Guest

Preview Tool

Cisco Bug: CSCuq03441 - quit unexpectedly Call preserved fail when reset device during hold call

Last Modified

Sep 02, 2015

Products (1)

  • Cisco Jabber for iPhone

Known Affected Releases

9.6(3)

Description (partial)

Symptom:
quit unexpectedly Call preserved fail when reset device during hold call

Conditions:
Steps:
- Register all services under corp WiFi
- Jabber1:place audio call to JabberB>after call connected>verify 2 ways audio 
- Jabber1 hold call>
- log in Cisco Unified Communication Manager>reset Jabber1>see result1
- Wait for 15 seconds>see result2

Expected:
Result1:Verify our app should go to call preservation, no error or crash occur
Result2: 2 ways' audio call should resume

Actual result:
App quits unexpectedly.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.