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Cisco Bug: CSCuq03186 - Can't take screenshot when password is larger than 31

Last Modified

Feb 07, 2017

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases

9.4(2)MN294

Description (partial)

Symptom:
Can't take screenshot when password is larger than 31

Conditions:
1. Add an end user with password larger than 31, with or without special characters, to CUCM.
2. Associate an 8961 phone to the user.
3. Use a web browser to visit the link, http://<phone_address>/CGI/Screenshot, input username and password.
    Screen is not shown on the web browser. Instead, the following message is shown.  //Faulty//
    <CiscoIPPhoneError Number="4" />
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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