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Cisco Bug: CSCuq02150 - CWMS 2.0 Cannot share 2007 ppt file when kb2878233 patch is installed

Last Modified

Oct 16, 2015

Products (1)

  • Cisco Webex Meetings Server

Known Affected Releases

2.0.1.302

Description (partial)

Symptom:
When trying to share a 2007 PPT file using File Share in CWMS meeting on Win7 64-bit machine with kb2878233 patch installed, PowerPoint crashes. The following behaviors are observed:
* All the slides are not available
* Power point stops responding and share is not successful

The issue happens only with the PowerPoint. DOCX, and PDF files are sharing fine.

Conditions:
Win7 64-bit 
Office 2007 (PowerPoint)
CWMS 2.0
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