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Cisco Bug: CSCuq02016 - Upgrade vmware settings utility error when VM names contain spaces

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Packaged Contact Center Enterprise

Known Affected Releases

10.0(2) 10.5(1)

Description (partial)

Symptom:
Virtual machines containing spaces in their virtual machine name are not processed correctly with the upgrade vmware settings utility.  The vmware client is not updated and none of the other updates are processed.  Additional error reported - Customer selected the CS for processing and processing went into an infinite loop.  Upon checking the CS, the NIC was still set as an E1000 and the Network names were improperly set.

Conditions:
Spaces in the virtual machine name cause this problem
Unknown issue renaming NIC labels after changing NIC label.  Added code to collect more information.
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