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Cisco Bug: CSCuq01978 - UCCX: Backslashes in String Value As Application Parameter Removed

Last Modified

Sep 25, 2017

Products (5)

  • Cisco Unified Contact Center Express
  • Cisco Unified Contact Center Express 11.5(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 11.5(1)
  • Cisco Unified Contact Center Express 10.5(1)

Known Affected Releases

10.0(1) 11.5(1)SU1 11.6(1)

Description (partial)

Symptom:
A string variable defined as a path containing one or more backslashes, used as a prefix, loses the backslashes when saved.

Conditions:
UCCX 10.0 when the string is defined as a parameter and modified on the Application configuration page.

Related Community Discussions

UCCX 10.5 AppAdmin Parameter - Not allowing a backslash to be added to string parameter - gets removed
I have a script where the prompt directory is a parameter exposed on the "Application Management" web page. The way the script is structured is that it expects the directory name to have a backslash at the end of it.  Example In the script the full prompt path is created such as:  (all variables are string) FullPromptFile = DirectoryName\ + Filename.wav   In all the past versions of UCCX that I've worked with (4,7,8,8.5,9.x) I could edit the directory path name, as a parameter, on the AppAdmin web ...
Latest activity: Aug 03, 2014
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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