Preview Tool

Cisco Bug: CSCuq01432 - Option to keep call in held state even after transfer has been cancelled

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Unified Attendant Consoles

Known Affected Releases

10.0(1) 10.5 10.5(2) 10.6(1) 11.0(1) 11.5(1) 11.5(1.10) 11.5(1.3) 11.5(1.5) 11.5(1.7) 12.0(1) 8.6 9.0 9.1

Description (partial)

In CUAC 10.X when consult transfer is done by the operator the calling party is in held state. The operator then cancels the transfer or the transferred party ends the call, the calling party goes to talking state. Need an option to keep the calling party to be on hold like in IP phones.

CUAC 10.5
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.