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Cisco Bug: CSCuq01181 - Unable to delete Remote Destination

Last Modified

Nov 14, 2015

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

Unable to delete Remote Destination


Go to ccmadmin
1.User Management - end user - create a user with Mobility
2.Device - Phone- add new - select Phone Type: CTI Remote Device - Select created end user - give cti name.
Then open notepad - Enter the cti name - save it
3.Device - Device settings - Remote destination profile - Create a profile with same end user
4. Device - Remote destination - add new - select same end user - check Enable Extend and Connect- select created cti remote device
5. Bulk administration - Upload the created txt file under Remote destination -delete remote destination.
6.Bulk administration -Mobility - remote destination - Delete remote destination - select CTI remote device phone - slect the uploaded file - find
Then its finding the remote destination file - Select run immediately - submit
Go to Job Scheduler - There it shows completed .
Click on job file - it throws " fkdevice_ctird in Custom File".

Have attached snapshot.Kindly look out them.
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