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Cisco Bug: CSCuq00198 - 9971 intermittently unregisters when wifi disconnects and reconnect.

Last Modified

Feb 20, 2018

Products (32)

  • Cisco Unified IP Phones 9900 Series
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone 7962G
  • Cisco Unified Wireless IP Phone 7925G
  • Cisco Unified IP Phone 7961G-GE
  • Cisco Unified IP Phone 7911G
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Known Affected Releases

9.1(1)

Description (partial)

Symptom:
9971 intermittently unregisters when wifi disconnects and reconnect and requires vpn to disabled and enabled.

Conditions:
Phone connected over Wifi Network and VPN Network
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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