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Cisco Bug: CSCup99639 - PC UI not showing complete list of components in manage trace template.

Last Modified

Aug 19, 2014

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.6

Known Affected Releases

10.6

Description (partial)

Symptom:
PC UI not showing complete list of components in manage trace template.

Conditions:
UI is not displaying the complete list of components in manage trace template inside Log collection center.

When we are checking in RTMT, we are able to see complete list of components under a particular device type, and the same list of components are not being displayed in LCC in PC UI.

For ex : When we are checking in RTMT, inside Trace & Log Central --> Collect Files, we can see complete list of components for a particular device in 3 categories i.e. UCM Services/Application, System services/application, IM & Presence Services/applications.

The same list of component should be display in manage trace template inside LCC, however it is displaying around 25 components only.
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