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Cisco Bug: CSCup99434 - NO WAY AUDIO on encrypted call between 7861 & Jabber after 20 seconds

Last Modified

Nov 27, 2020

Products (4)

  • Cisco IP Phone 7800 Series
  • Cisco IP Phone 7841
  • Cisco IP Phone 7821
  • Cisco IP Phone 7861

Known Affected Releases

10.1(1)

Description (partial) 

Symptom:
When there is an encrypted call between a 7861 phone & jabber, there is no-way audio experienced in under 20 seconds, the work-around to this is to place the call on hold & then resume it, however even that lasts for 20 seconds.

Conditions:
No-way audio experienced in 20 seconds when there is a secure call placed between a 7861 phone & jabber
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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