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Cisco Bug: CSCup98773 - Headset sidetone will go into effect after more than 20 seconds.

Last Modified

May 05, 2016

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco IP Phone 8851
  • Cisco IP Phone 7841
  • Cisco IP Phone 7821
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7911G
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Known Affected Releases

1.0(0) 10.2(1)

Description (partial)

Symptom:
Headset sidetone will go into effect after more than 20 seconds.

Conditions:
1. Open Settings -> Headset Sidetone, select Low then go to Admin Settings -> Reset Settings -> Reset device;
2. Check headset sidetone is "Low" after device reset;
3. Open Settings -> Headset Sidetone, select Normal, then power cycle phone after 5 seonds;
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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