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Cisco Bug: CSCup97555 - Default desksetting show up twice in Agent Explorer Advance tab dropdown

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.0(1) 10.5(1) 11.0(1)

Description (partial)

In UCCE release up to 11.0: When you create an Agent desk setting named "Default", the "Default" desk setting shows up twice in Agent Explorer Advance tab drop down menu.

The problem happens when you create a Agent desk setting named "Default".
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