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Cisco Bug: CSCup97285 - High authentication alarms when guests take seconds long to accept AUP

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Identity Services Engine

Known Affected Releases


Description (partial)

High authentication latency alarms get triggered for Guest portal guest user or ad users authentications. 

Latency is usually 10+ sec.

Alarm shows on home page details reflect a simple guest authentciation and time is about the time from auth to aup accept

CWA guest portal authentications with AUP enabled.

Related Community Discussions

ISE 1.2.1 Complaining about High latency - can´t figure out why.
Hello!  my 2 node (16 core, 32 GB Ram, SAN) ISE installation on VMWARE is, complaining about High latency. I have about 250 Test clients connected, and the VMWARE guys can´t seem to find anything wrong. Is there anyway to get a more detailed test WHAT actually is causing this high latency? CPU´s are idling, ram is at 2% and disk I/O is almost not messurable.. but the software is still complaining. (the Dashboard shows latency at 100+ ms) I think this might be the external CA, againt which the client ...
Latest activity: Aug 06, 2014
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