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Cisco Bug: CSCup96908 - PCP10.5 unable to unlock synchronized voicemail accounts from UC

Last Modified

Oct 08, 2014

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.5

Known Affected Releases

10.5

Description (partial)

Symptom:
- Not being able to unlock the voicemail account of any user on Unity Connection
- Unlocking the voicemail accounts directly from Unity Connection works fine.

Conditions:
The issue may start after upgrading to version 10.5
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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