Guest

Preview Tool

Cisco Bug: CSCup96868 - Jabber IM Presence is not showing properly in phone app-Contact list

Last Modified

Mar 08, 2018

Products (1)

Known Affected Releases

10.2(1)

Description (partial)

Symptom:
Jabber IM Presence is not showing properly in phone app-Contact list
for few contacts in second pane the presence status is shown as"Available
but when we see in third pane it shows "offline"

Conditions:
Phone should registered to CUCM
Jabber IM should configured in device
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.