Guest

Preview Tool

Cisco Bug: CSCup95896 - Add 'IPCC Extension' End User attribute to PCP

Last Modified

May 27, 2020

Products (5)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.0
  • Cisco Prime Collaboration Provisioning 11.0
  • Cisco Prime Collaboration Assurance 11.0
  • Cisco Prime Collaboration 10.5

Known Affected Releases

10.0 10.5 11.0

Description (partial)

Symptom:
- Cannot set 'IPCC Extension' End User attribute in Prime Collaboration Provisioning 10.X

Conditions:
- Prime Collaboration Provisioning 10.X and 11.x
- 'IPCC Express Installed' set to TRUE in CUCM Enterprise Parameters under 'CRS Application Parameters'

Related Community Discussions

IPCC extension set with PCP 11.6
Hello, We deployed PCP 11.6 for our client. UCCX agents will be provisioned with PCP.  Unfortunately I couldn't find a way to set the "IPCC extension" in the "End User" profile. Can anyone advise if there is some kind of workaround instead of configuring the user on CUCM side, after the profile had been provisioned? Regards and thanks in advance, Vlad
Latest activity: Jun 21, 2017
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.