Cisco Bug: CSCup95848 - J4W Enhancement - MediaDeviceService to use Audio Device Names
Feb 22, 2018
- Cisco Jabber for Windows
Known Affected Releases
9.2(7) 9.6(2) 9.7(2)
Symptom: Changing audio device preferences in a Citrix XenDesktop 5.6 virtualised environment does not stick. When the user logs into a different machine (even in the same pool) the device ID for audio devices (such as USB headsets) are different; so the device identifiers are no longer valid in deviceData3.properties (when they log into Jabber for Windows). Conditions: Jabber for Windows 9.x in a virtualised environment. This was experienced by a customer using Citrix XenDesktop 5.6 using Pooled Random. It has also been recreated by Cisco Development in a VXC lab environment.
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Bug Details Include
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