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Cisco Bug: CSCup95171 - Caller name not displayed for contacts configured for speed dial

Last Modified

Nov 26, 2014

Products (1)

  • Cisco DX Series

Known Affected Releases

10.1(2)

Description (partial)

Symptom:
On Phone A display, the name and DN of Phone B should be displayed (With DN of Phone B configured as speed dial on Phone A)

Conditions:
1) Phone B has following configured
==> Phone Configuration
Description: PhoneB
==> Line Configuration
Description: PhoneB 
Alerting Name: PhoneB 
ASCII Alerting Name: PhoneB 
Display (Caller ID): PhoneB 
ASCII Display (Caller ID): PhoneB
2)Phone A (DX 650) calls Phone B (Any phone model) 
3)On Phone A display it will show both the name and DN of Phone B (working as required) 
4)On Phone A configuration page configure Phone B DN as speed dial, save and apply config 
5)On Phone A press the speed dial button. Now of Phone A display it will show only the DN of Phone B not name (not working as required) 
6)Dialing directly to DN of Phone B from Phone A will also show the same non working result now
++NOTE++
Any DN which will be configured as speed dial on Phone A will not show the name displayed but only the DN (If the DN is not added as speed dial everything works well)
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