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Cisco Bug: CSCup92666 - 8961 stops responding when trying to CFA to a Speed Dial

Last Modified

Jan 13, 2016

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases

9.4(1)ES3 9.4(1)ES7

Description (partial)

8961 phone softkeys and other buttons stop responding when the user tries to call-forward all to a speed dial button. The phone will lock up and will not respond until a new call is received, wait for the caller to hang up (since softkeys aren't responsive to answer it) and then the next calls will start working fine.

8961 phones running 9.4.1ES3 or 9.4.1ES7
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