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Cisco Bug: CSCup90994 - CM DevicePack Readme to list firmware upgrade path warnings

Last Modified

Aug 29, 2014

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases

9.1(2.11900.9) 9.1(2.12900.6)

Description (partial)

Symptom:
CUCM Device Pack documentation should explicitly list all the phone firmware upgrade related caveats/warnings for every phone model whose firmware gets installed on CUCM  as a part of the Device Pack installation. 

Looking into documentation for firmware versions for each of the phone models separately is extremely cumbersome and time consuming for the user and does not scale well. 

The Device Pack documentation should contain Upgrade path related warnings from each of the firmwares collated and listed together in its documentation. This greatly reduces chances of accidentally triggering unsupported firmware upgrade for large number of phone devices in the environment.

Conditions:
NONE
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