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Cisco Bug: CSCup89520 - Devices supposed to be CATEGORIZED but are showing as UNCATEGORIZED

Last Modified

Dec 30, 2016

Products (1)

  • Network Level Service

Known Affected Releases

2.3

Description (partial)

Symptom:
For SNTC customer devices are showing under uncategorized category . some devices have SNMP OBJID in the collection also present in PRF device summary table , present in cold DB but still the devices are not getting categorize . Some of the devices have SNMP objid present in the collection file also present in raw_entity table but in prf_device_summary table the SYS BJID is not present .Because of this 2 reason PCE is not able to categorize the devices. PFA document for more information.

Conditions:
Categories -> Product families ->Product Id's , Selections :  In Chassis,  UNCATEGORIZED
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Bug Details Include

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  • Status
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