Guest

Preview Tool

Cisco Bug: CSCup88584 - Admin UI throwing error when secondary DB down.

Last Modified

Oct 22, 2014

Products (1)

  • Cisco MediaSense

Known Affected Releases

10.5(1)

Description (partial)

Symptom:MediaSense Administration shows an error on Incoming rule configuration, Media file Management & Archive Configuration pages on primary node.
When modifying settings on these pages, upon hitting Save a red X is displayed along with the text "A General Error occurred. Contact your Administrator for more details."
Conditions:When the secondary node database services are down, but the 
Cisco MediaSense Configuration Service is started, and the administrator is editing Incoming rule configuration, Media file Management or Archive Configuration pages on the primary node.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.