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Cisco Bug: CSCup86899 - Dialer retries PCB record with call result 25

Last Modified

Nov 15, 2018

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)

Personal Callback record gets flushed (Call result 25)

Noticed when the agent is busy talking on another Personal Callback for more than 'CallbackTimeLimit' minutes.
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