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Cisco Bug: CSCup86847 - Video not shown and unable to end the call in a particular scenario

Last Modified

Sep 18, 2014

Products (1)

  • Cisco DX Series

Known Affected Releases


Description (partial)

Video call view is displayed as black screen and end button doesn't work upon selecting it.

Establish a call between two endpoints.
Hold it in endpoint-A and take the three pane view to full screen view in endpoint-B.
Tap on resume in endpoint-A and tap on hold in endpoint-B a few seconds later(~1 or 2 seconds)
Observe the call view in both the endpoints and try to disconnect the call from endpoint-B by tapping on the 'End' button
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Bug Details Include

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