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Cisco Bug: CSCup85930 - Cisco Call Manager Cisco IP Phone Service removed from CCMserviceability

Last Modified

Jun 09, 2016

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(1.98000.99)

Description (partial)

Symptom:
The Cisco Online Help which can be accessed from the CCM Serviceability page does not include the details for the service "Cisco Call Manager Cisco IP Phone Services" under the CM Services.
The Online Help Guide can be accessed with the below steps.

1. Go to Cisco Unified Serviceability
2. Tools > Control Center - Network Services
3. Select the appropriate server and click Go.
4. Go to Help > This Page
5. Select Network Services > CM Services

Also, the serviceability admin guide for v10 does not have any details about this service

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/10_0_1/admin/CUCM_BK_CDDBCDEB_00_cisco-unified-servicability-merge-100/CUCM_BK_CDDBCDEB_00_cisco-unified-servicability-merge-100_chapter_0101.html#CUCM_RF_C86BCD65_00

Conditions:
CUCM 10.x
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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