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Cisco Bug: CSCup85241 - 8800 needs a keypad shortcut to call statistics while on an active call

Last Modified

May 05, 2016

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 7945G
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7961G-GE
  • Cisco Unified IP Phone 7911G
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Known Affected Releases


Description (partial)

Realtime troubleshooting of voice quality issues on Cisco IP Phones requires looking at call statistics at the time of the impaired audio.  This allows the user to observe jitter, packet loss, and other stats that may be transient in nature. To bring up call statistics while on an active call requires four button presses at minimum which takes too long.<br/>
This enhancement is to add a keypad shortcut so the user can quickly bring up call stats without having to navigate the phone's settings menu.

No specific conditions exist, this is an enhancement request.
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Bug Details Include

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