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Cisco Bug: CSCup84833 - Platform Administrative Web Service details missing in serviceabiilty

Last Modified

Jul 03, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.1(0.95000.28)

Description (partial)

Symptom:
The Cisco Online Help which can be accessed from the CCM Serviceability page does not include the details for the service "Platform Administrative Web Service" under the Platform Service.

Customer is running CCM version 10.5(1), but we are able to see this behavior in 8.x and 9.x as well .

The Online Help Guide can be accessed with the below steps.

1. Go to Cisco Unified Serviceability
2. Tools > Control Center - Network Services
3. Select the appropriate server and click Go.
4. Go to Help > This Page
5. Select Network Services > Platform Service

Also, the serviceability admin guide for v10 does not have any details about this service
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/10_0_1/admin/CUCM_BK_CDDBCDEB_00_cisco-unified-servicability-merge-100/CUCM_BK_CDDBCDEB_00_cisco-unified-servicability-merge-100_chapter_0101.html#CUCM_RF_C25020E2_00

Conditions:
CUCM version 8.x, 9.x, 10.x
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Bug Details Include

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