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Cisco Bug: CSCup83654 - Error when Meeting Analyzer queries for too many conferences from TMS

Last Modified

Jun 27, 2017

Products (1)

  • Cisco TelePresence Management Suite (TMS)

Known Affected Releases


Description (partial)


The Cisco TMSXE Meeting Analyzer (MA) underreports the number of problematic conferences; some conferences that are out of sync between Cisco TMS and Microsoft Exchange are not being flagged as problematic in the MA.


The issue is specific to the Cisco TMSXE Meeting Analyzer, introduced in Cico TMSXE 4.0. It is only seen when huge data sets are involved, when Cisco TMS responds with a HTTP 500 error when the getConferencesForSystems method is being called. The Meeting Analyzer does not expect to get a 500 Internal Server Error from Cisco TMS, and silently drops meetings from its report.


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