Cisco Bug: CSCup83654 - Error when Meeting Analyzer queries for too many conferences from TMS
Jun 27, 2017
- Cisco TelePresence Management Suite (TMS)
Known Affected Releases
Symptoms: The Cisco TMSXE Meeting Analyzer (MA) underreports the number of problematic conferences; some conferences that are out of sync between Cisco TMS and Microsoft Exchange are not being flagged as problematic in the MA. Conditions: The issue is specific to the Cisco TMSXE Meeting Analyzer, introduced in Cico TMSXE 4.0. It is only seen when huge data sets are involved, when Cisco TMS responds with a HTTP 500 error when the getConferencesForSystems method is being called. The Meeting Analyzer does not expect to get a 500 Internal Server Error from Cisco TMS, and silently drops meetings from its report. Workarounds: None.
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Bug Details Include
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