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Cisco Bug: CSCup81126 - 6945 does not retain contrast setting after reboot

Last Modified

Oct 10, 2014

Products (11)

  • Cisco Unified IP Phone 6900 Series
  • Cisco Unified IP Phone 9951
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 9971
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 6945
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Known Affected Releases

9.4(1)

Description (partial)

Symptom:
Set the contrast on the phone to MAX
Restart the phone
The setting for contrast is maintained, but is not reflected on the device LCD screen.  The LCD screen is lit as if it set to 1/2.  

This is very challenging for end users who have these phones locked down in common areas.

Conditions:
Set custom contrast level (e.g. MAX)
Restart Phone
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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