Preview Tool

Cisco Bug: CSCup80945 - PCCE Installation guide steps in wrong order

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Packaged Contact Center Enterprise

Known Affected Releases

10.0(1) 10.5(1)

Description (partial)

The Cisco Packaged Contact Center Enterprise (PCCE) Installation and Upgrade Guide states that, when creating a virtual machine or Golden Template for the Unified CVP Reporting Server, users should install the Unified CVP Reporting Server before configuring the database driver.  These steps should be switched, so that the database driver is configured before installing the Reporting Server.  Additionally, the link to "Install Unified CVP Server" should be replaced with a link to "Install Unified CVP Reporting Server".

Packaged CCE Installation and Upgrade Guide
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.