Guest

Preview Tool

Cisco Bug: CSCup80791 - Many PCB records for logout agent causes dialer to stop dialing

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.5(1) 9.0(4)

Description (partial)

Symptom:
Dialer stops dialing

Conditions:
Many perconal callback records in the Dialer, and most personal callback agents are not available
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.