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Cisco Bug: CSCup80438 - PTZ control lost with CIVS-SNEC encoder sending PTZ command responses

Last Modified

Jan 05, 2017

Products (1)

  • Cisco Video Surveillance Manager

Known Affected Releases


Description (partial)

After a period of normal operation control of analog PTZ cameras through a CIVS-SENC video encoder stops, though the camera and encoder are otherwise working normally.

This can occur when the analog camera unexpectedly returns data on the serial connection with the video encoder.  Over time this data can cause a problem processing the PTZ commands from a VSM 7 server.
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