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Cisco Bug: CSCup78068 - Body-scanning on given xls sample times out

Last Modified

Mar 07, 2018

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

8.0.2-055

Description (partial)

Symptom:
Messages that contain some xls files take longer to be processed.  The following may be seen in the the text based mail logs and message tracking:

Tue Jul  8 10:25:19 2014 Info: MID 12345 attachment 'file.xls'
Tue Jul  8 10:26:19 2014 Warning: MID 12345: scanning error (name='file.xls', type=document/xls): embedded data timeout

Conditions:
Email messages with certain Excel attachments.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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