Guest

Preview Tool

Cisco Bug: CSCup77892 - Provide UTF-8 support in Jabber

Last Modified

Apr 09, 2019

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

10.5(0)

Description (partial)

Symptom:
Using cisco_uds record service discovery fails when trying to login with Usernames that contain special characters, like French or German language specific characters

Conditions:
1. cisco_uds record on DNS server
2. Username with special characters created and synced to CUCM e.g. öberulestest@staccato.net
3. Launch Jabber and sign in

Results: Error is displayed 'Your username and password is not correct'.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.