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Cisco Bug: CSCup77813 - DX650-Video stopped when external camera is unplugged

Last Modified

Aug 08, 2014

Products (1)

Known Affected Releases


Description (partial)

"Unfortunately, video has stopped" error is displayed

1. Connect an external camera to DX650.
2. Place a call to the endpoint and start sharing from the other endpoint
3. Verify if the external camera is used to display video
4. Unplug the external camera or swap the external camera to the normal camera(device camera)
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