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Cisco Bug: CSCup77434 - 6945 - Incorrect Hunt Group LED status

Last Modified

Aug 18, 2014

Products (11)

  • Cisco IP Phone 8800 Series
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 9971
  • Cisco Unified IP Phone 6945
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Known Affected Releases

9.4(1)

Description (partial)

Symptom:
Hunt-Group LED turns on automatically.

Cisco Phone is configured with Hunt-Group LED
Login and then logout of Hunt Group
The Hunt-Group LED is OFF currently
CCM service goes down and phone registers to next server in CCM group
After around 2 minutes Hunt Group LED turns ON automatically

Conditions:
Problem seen only on 6945 , 8945 (SCCP/SIP) . 79XX does not report the issue.


Affected Phone models
CP-6945 (SIP6945.9-4-1-3)
CP-8945 (SIP8941_8945.9-3-4-17)
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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