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Cisco Bug: CSCup75833 - Failover from TUI does not work when auth unavail set to Permit

Last Modified

Jun 29, 2018

Products (1)

  • Cisco Web Security Appliance

Known Affected Releases

7.7.0-725 7.7.5-195 8.0.5-079 8.0.6-000

Description (partial)

Users are unable to authenticate with the Cisco WSA appliance when the Cisco Active Directory agent (CDA) does not have a mapping for their IP address

1) Transparent User Identification (TUI) enabled in authentication settings
2) Identities configured for authentication with "Identify Users transparently" option and failover configured to "NTLMSSP or Basic"
3) Under GUI --> Network --> Authentication --> Edit Global Settings --> Authentication Service Unavailable = Permit traffic to proceed without authentication
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