Cisco Bug: CSCup75807 - WebInbox Jabber login and CUCA outage due to blocked tomcat threads
Apr 16, 2021
- Cisco Unified Communications Manager (CallManager)
Known Affected Releases
Symptom: Web Inbox , Jabber Logins do not work . CUC Admin web pages are not accessible . However , user are able to leave voice mail messages . Users are able to retrieve voice mail message using Telephony Interface Conditions: exact conditions unknown . Large number of jabber instances in deployment - which uses HTTP messages contributes to the problem. all of tomcat threads are blocked on LDAP authentication while doing SearchuserDN in LDAP and unable to process any new tomcat connections due to .
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases