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Cisco Bug: CSCup74864 - J4W support required for G722 (64 k)

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.7(4)

Description (partial)

Symptom:
Calls between Panasonic endpoint and Jabber in the below call flow fails :

Panasonic KX-VC600----Exp-E----Exp-C----CUCM---Jabber

Conditions:
Calls between Panasonic endpoint and Jabber in the below call flow fails :
Panasonic----Exp-E----Exp-C----CUCM---Jabber



This happens because of no common codecs on either side , transcoder cannot be invoked to solve this problem :

 SDP coming from Exp-C ( which comes from Panasonic )
 
 v=0
 o=- 1094563271 1342604938 IN IP4 /omit/
 s=-
 c=IN IP4 /omit/
 b=CT:5500
 t=0 0
 m=audio 5158 RTP/AVP 9 113 114 116 117 96
 i=uri=sip:203.56.126.44
 a=rtpmap:9 G722/8000
 a=rtpmap:113 MP4A-LATM/90000
 a=fmtp:113 profile-level-id=25;object=23;bitrate=192000;cpresent=1;config=4001732200ff0;rc=on;arq=on;fec=on;acp=on;total=800;rcv=33;e2e=600;wireless=on;src=cam1;version=Panasonic KX-VC600 3.10 Rev1 (Profile=4,3,2,1)
 a=rtpmap:114 MP4A-LATM/90000
 a=fmtp:114 profile-level-id=25;object=23;bitrate=128000;cpresent=1;config=4001732200ff0;rc=on;arq=on;fec=on;acp=on;total=800;rcv=33;e2e=600;wireless=on;src=cam1;version=Panasonic KX-VC600 3.10 Rev1 (Profile=4,3,2,1)
 a=rtpmap:116 MP4A-LATM/90000
 a=fmtp:116 profile-level-id=25;object=23;bitrate=96000;cpresent=1;config=4001731200ff0;rc=on;arq=on;fec=on;acp=on;total=800;rcv=33;e2e=600;wireless=on;src=cam1;version=Panasonic KX-VC600 3.10 Rev1 (Profile=4,3,2,1)
 a=rtpmap:117 MP4A-LATM/90000
 a=fmtp:117 profile-level-id=25;object=23;bitrate=64000;cpresent=1;config=4001731200ff0;rc=on;arq=on;fec=on;acp=on;total=800;rcv=33;e2e=600;wireless=on;src=cam1;version=Panasonic KX-VC600 3.10 Rev1 (Profile=4,3,2,1)
 a=rtpmap:96 telephone-event/8000
 a=fmtp:96 0-15
 a=position:1/1
 a=sendrecv
 m=video 5254 RTP/AVP 109 121
 i=uri=sip:203.56.126.44
 a=rtpmap:109 H264/90000
 a=fmtp:109 profile-level-id=42e01f;max-mbps=108000;max-fs=3600
 a=rtpmap:121 H264/90000
 a=fmtp:121 profile-level-id=640028;packetization-mode=-1;tfrc=on;fec=on;arq=on;total=800;snd=51;rcv=33;e2e=600;maxrate_send=5500;maxrate_recv=5500;framerate=50;wireless=on;src=cam1;version=Panasonic KX-VC600 3.10 Rev1 (Profile=4,3,2,1)
 a=position:1/1
 a=sendrecv
 m=application 5350 RTP/AVP 100
 i=uri=sip:203.56.126.44
 a=rtpmap:100 H224/4800
 a=position:1/1
 a=sendrecv
 |

Codecs supported by Jabber :

v=0

o=Cisco-SIPUA 4993 0 IN IP4 /omit/

s=SIP Call

b=AS:4000

t=0 0

m=audio 23636 RTP/AVP 0 8 18 105 104 101

c=IN IP4 10.61.254.10

a=rtpmap:0 PCMU/8000

a=rtpmap:8 PCMA/8000

a=rtpmap:18 G729/8000

a=fmtp:18 annexb=no

a=rtpmap:105 G7221/16000

a=fmtp:105 bitrate=24000

a=rtpmap:104 G7221/16000

a=fmtp:104 bitrate=32000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

a=sendrecv

m=video 30974 RTP/AVP 126 97

c=IN IP4 10.61.254.10

b=TIAS:4000000

a=rtpmap:126 H264/90000

a=fmtp:126 profile-level-id=42E01F;packetization-mode=1;level-asymmetry-allowed=1;max-fs=3601;max-rcmd-nalu-size=32000

a=imageattr:126 recv [x=[32:1:1280],y=[18:1:720],par=1.7778,q=1.00]

a=content:main

a=label:11

a=rtpmap:97 H264/90000

a=fmtp:97 profile-level-id=42E01F;packetization-mode=0;level-asymmetry-allowed=1;max-fs=3601

a=imageattr:97 recv [x=[32:1:1280],y=[18:1:720],par=1.7778,q=1.00]

a=sendrecv

m=video 31800 RTP/AVP 126 97

c=IN IP4 10.61.254.10

b=TIAS:4000000

a=rtpmap:126 H264/90000

a=fmtp:126 profile-level-id=42E01F;packetization-mode=1;level-asymmetry-allowed=1;max-fs=4093;max-rcmd-nalu-size=32000

a=content:slides

a=label:12

a=rtpmap:97 H264/90000

a=fmtp:97 profile-level-id=42E01F;packetization-mode=0;level-asymmetry-allowed=1;max-fs=4093

a=sendrecv

m=application 5070 UDP/BFCP *

c=IN IP4 10.61.254.10

a=floorctrl:c-s

a=confid:12

a=floorid:2 mstrm:12

a=userid:12

a=setup:actpass

a=connection:new

a=sendrecv

### MediaConnectRequest on CUCM 

10237358.000 |12:52:29.540 |SdlSig   |MediaConnectRequest                    |wait                           |MediaCoordinator(1,100,141,1)    |ConnectionManager(1,100,214,1)   |1,100,14,355227.14^10.61.254.10^*        |[R:N-H:0,N:1,L:0,V:0,Z:0,D:0] Party1: MR=0 CI=17836485 audioCapCount=3 region=video_region xferMode=16 mrid=0 audioId=0 MMCap=0xb sipConfig: BFCPAllowed=T IXAllowed=T activeCap=0 cryptoCapCount=0 flushIns=0 dtm.mode=0 dtm.CI=0 dtm.MTPForDTMF=F IFPid=(0,0,0,0) dtMedia=F honorCodec=F EOType=0  DTMF Caps(1,2,101,1,F) confID=0 connType=3 connStatus=0 mtpPre=F teleEve=0 IFCreated=F IFHandling=0 FS=0 mcNodeId=0LatentCaps=null dtm.mode=0 dtm.CI=0 dtm.MTPForDTMF=F Party2: MR=0 CI=17836486 audioCapCount=6 region=REGION_SYDNEY xferMode=16 mrid=0 audioId=0 MMCap=0x17 sipConfig: BFCPAllowed=T IXAllowed=F activeCap=0 cryptoCapCount=0 flushIns=0 dtm.mode=0 dtm.CI=0 dtm.MTPForDTMF=F IFPid=(0,0,0,0) dtMedia=F honorCodec=F EOType=0  DTMF Caps(1,3,101,0,F) confID=0 connType=3 connStatus=0 mtpPre=F teleEve=0 IFCreated=F IFHandling=0 FS=0 mcNodeId=0LatentCaps=null dtm.mode=0 dtm.CI=0 dtm.MTPForDTMF=F reConnType=0 videoCall=F AllowedCallType=0x0 mtpChanged=F precLvl=5 resCap=0 party1.mMediaCoordinatorNodeId=0 party2.mMediaCoordinatorNodeId=0

Codec matching on CUCM :

10237367.009 |12:52:29.541 |AppInfo  |DET-MediaManager-(228)::preCheckCapabilities, region1=video_region, region2=REGION_SYDNEY, Pty1 capCount=3 (Cap,ptime)= (6,20) (43,0) (44,0), Pty2 capCount=6 (Cap,ptime)= (4,20) (2,20) (11,20) (12,20) (41,0) (40,0)

### No matching CAPS , thus trying to invoke transcoder :

10237376.004 |12:52:29.542 |AppInfo  |MediaTerminationPointControl(2)::logCapabilitiesinTrace -- MTP/XCoder Device Caps = 16 12 2 4 11 257 259 261 
10237376.005 |12:52:29.542 |AppInfo  |MediaTerminationPointControl(2)::logCapabilitiesinTrace -- Device Caps = 6 43 44 
10237376.006 |12:52:29.542 |AppInfo  |DET-RegionsServer::matchCapabilities-- savedOption=0, PREF_LIST, regionA=REGION_SYDNEY regionB=video_region latentCaps(A=0, B=0) kbps=64, capACount=8, capBCount=3
10237376.007 |12:52:29.542 |AppInfo  |MediaTerminationPointControl(2)::getResourcesAllocated -- Logging RegionB=REGION_SYDNEY Caps and MTP/XCoder Region=REGION_SYDNEY Caps
10237376.008 |12:52:29.542 |AppInfo  |MediaTerminationPointControl(2)::logCapabilitiesinTrace -- MTP/XCoder Device Caps = 16 12 2 4 11 257 259 261 
10237376.009 |12:52:29.542 |AppInfo  |MediaTerminationPointControl(2)::logCapabilitiesinTrace -- Device Caps = 4 2 11 12 41 40 

But transcoder cannot be configured for G7221 or MPEG4

Need Jabber to support G722 (64k)
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