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Cisco Bug: CSCup74184 - [VCS] Caller ID not updated after attended transfer to user on edge

Last Modified

Jan 14, 2015

Products (1)

  • Cisco UC Integration(TM) for Microsoft Lync

Known Affected Releases

9.6(0)

Description (partial)

Symptom:
Caller ID on the alerting call is not updated to the calling user ID after an attended transfer.

Conditions:
UserA on-prem calls userB on-prem.
UserB answers the alerting call.
UserA then starts a transfer of the active call to userC connected by edge.
Call is alerting for userC, caller ID on the alerting call for userC is UserA.
UserA the transfers the active call to userC while it's still alerting.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
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