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Cisco Bug: CSCup73938 - CUPS upgrade to 10.x fails because of NTP error

Last Modified

Aug 25, 2017

Products (3)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.5
  • Cisco Unified Communications Manager IM and Presence Service Version 10.0

Known Affected Releases

10.0(1) 10.5(1)

Description (partial)

Symptom:
CUPS upgrade to 10.x fails because of NTP error

CUPS upgrade from version 8.x to 10.x fails because of the NTP error
"InstallWizard|Error 50 occurred while adding "

CUPS is trying to read the NTP file to configure it twice and if there is an entry for the parameter "<NTPServer>", it fails and the upgrade doesn't finish at all

Conditions:
n/a
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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