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Cisco Bug: CSCup73767 - Japanese user names showing as a junk characters in exported csv file

Last Modified

Jul 17, 2014

Products (1)

  • Cisco Unity Connection

Known Affected Releases

10.5(0.1)

Description (partial)

Symptom:
Export users from Unity Connection using BAT - JP locale

Conditions:
Steps to Reproduce:
-> Login into CUC Admin
-> Go to Tools in Left pane.
-> Click Bulk Administration Tool then BAT page will open in right pane.
-> Select Export in Select operation
-> Select users with mailbox in select object type
-> Give file name as export_users.csv
->	Click Submit
->	CUC prompts to download the csv file
->	Save the export_users.csv to local system.
->	Open the csv file and check Japanese First Name and Last Name
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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