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Cisco Bug: CSCup69321 - Clean Access Server is not available on the network

Last Modified

Nov 13, 2016

Products (1)

  • Cisco NAC Appliance (Clean Access)

Known Affected Releases


Description (partial)

"Clean Access Server is not available on the network. Please contact our administrator if the
problem persists." - message is displayed to end user.

After agent has started posture with a PSN if the PSN goes down, agent will try to reach the same PSN 30 times. If the PSN is not available, then agent will display the above message.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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