Guest

Preview Tool

Cisco Bug: CSCup69321 - Clean Access Server is not available on the network

Last Modified

Nov 13, 2016

Products (1)

  • Cisco NAC Appliance (Clean Access)

Known Affected Releases

4.9(4.1)

Description (partial)

Symptom:
"Clean Access Server is not available on the network. Please contact our administrator if the
problem persists." - message is displayed to end user.

Conditions:
After agent has started posture with a PSN if the PSN goes down, agent will try to reach the same PSN 30 times. If the PSN is not available, then agent will display the above message.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.